One Fine Day Events Q&A
As any business, we get asked a lot of the same questions, which I welcome openly and answer honestly. So here are a few of the most frequently asked questions about our services, just as a quick reference.
Q: What is Wedding Management and why don’t you just call is Day-of Coordination?
A: I love this questions to be honest! To start, day-of coordination just does not exist. I’m sorry if I burst your bubble, but the title itself offers a false description. I, along with many other reputable planners, would never just show up on the day of your wedding and that’s it. I completely understand if you want to plan your wedding, however, I am going to need your overall vision and all of the planning details. Although our Wedding Management service begins four weeks before your wedding, we still won’t call it Month-of Coordination. The word coordination implies that we will simply stand around, coordinate where someone will stand or set up a table. You deserve much more than that and that’s what we will give you! We have an in depth meeting in person, where we discuss each vendor contract specifics to ensure they are correct, review set up and layout of the space, cover the finer details of the last month before the wedding, manage all of your vendors for you (so you are not bogged down with emails from a million places), create an easy to follow timeline for each vendor, so everyone stays on the same page, and ensure the day runs smoothly from start to finish so you can create the memories you are meant to have!
Q: Do you charge based off of my wedding budget (a percentage) or flat fee?
A: I work off a flat fee for all of my services. Working off a percentage can be unfavorable to all parties involved, as wedding budgets always change. A flat fee helps to keep the budget on track. Increases only occur if you were to add additional services or specific rental items that were not originally in your contract. Those increases are always quoted before being billed.
Q: What factors are taken into account when quoting wedding planning services?
A: I think I better question is what is not taken into account. There are so many parts of wedding planning and I try to take into account as much as possible, as that will tell me how much as I responsible for. Some of those things include guest management services (mailing save the dates/invitations and hotel reservations), RSVP tracking, arranging and attending vendor meetings, vendor match-making, event set up and tear down, the location of your wedding, travel, guest count, and design assistance.
Q: What is required to book your services?
A: We require a signed contract and deposit to officially book your wedding date. Deposit amounts vary depending on your service and payment plans are available. All wedding dates are first come, first serve, and will not be held without these two things.
Q: Do you travel outside of Roanoke, Virginia?
A: Absolutely! We love to travel! We travel to close locations such as Blacksburg, Radford, Lynchburg, Waynesboro, Charlottesville, Harrisonburg, Northern Virginia, as well as, West Virginia and North Carolina. Going somewhere further? No problem! Simply contact us to give us more details and we will gladly accompany you to ensure your wedding goes off without a hitch!
Q: If I live out of town, can I hire you as my wedding planner?
A: YES! In fact, I HIGHLY recommend it! If you are out of town and not familiar with the area or vendors, and not able to make a lot of in person visits, hiring a local planner can really take the nerves and stress out of planning. We will listen to your wants, needs, and vision to help build a team of vendors who will make your wedding everything you have been wanting.
Q: What is your change/cancellation/postponement policy?
A: While this is rare, they do happen. All initial deposits are non-refundable. You are welcome to make any changes to your event, but you must let us know immediately in writing and we will do everything we can to accommodate them.
Q: Will you pay vendors for us and we reimburse you?
A: No. You will be responsible for all payments and signing of contracts for all of your vendors.
Q: Do you provide our wedding with insurance or an ABC license?
A: No. Both wedding insurance and an ABC License (if alcohol is being served) are HIGHLY recommended. You will be responsible for securing both of those, but we can assist you in how to go about this process.
If you have any other questions, please email us at email@example.com.